Thursday, 9 October 2008

Business communication - what do they use?

The main communications types used by companies to day are memos, email, phone, face to face and messengers.

The main benefit of using memos is that they are given to people once they are printed out so then the recipient can go to work quicker. The drawbacks of this type of communications is that it use up an awful lots of paper which can become very expensive which could be very bad for the company.

The main uses of email are to inform or send people work or links to look at or work on. The benefits to this is that even if the worker is at home they can still receive work which could increase the productivity of the company making it more successful. The drawback of this type of communication is that is the user forgets his or hers email address or password they are unable to access the sent email which wastes time and if the sever goes down no one will be able to access there email.

The main uses of phones are to give information of a certain subject when one person is far away for another person. The benefits of this type of communication are that you can reach long distances such as a floor downwards or the on the otherside of the world which allows business to keep in touch. The drawbacks of this communication are that the phone bill can be mighty pricey and should only be used by very successful business and is the phone line goes down then no phone calls can be sent so the communication would be useless.

The main uses of face to face communication are that it allows business to meet formally helping to connect them together. The benefits of this communication are that it provides people with skills in talking to people which they would be unable to get if they were o write email to unknown people, it also provides people with a social network as many workers would socialise creating a happy working environment. The drawbacks with this communication is that many shy people would not be able to adapt to this kind of communication making certain conversations awkward and it also show people certain body language they would be unable to show if they sent an email which could make or break a deal.

The main uses of a messenger are that if people are unable to attend meetings then they can send a messenger to make notes and report back. The main uses of this communication are that it provides people with a job that can help the boss and the company, it also provide the messenger a look into the kinda life there boss has to experience every making worker-boss relationships stronger. The drawbacks of this type of communication are that many workers may see it as a privilege "a way out of working" if you will this could make some workers jealousy if not done properly

No comments: